BackOps AI

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BackOps AI

BackOps AI

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BackOps is an AI-native operating system for supply chain & logistics that transforms internal processes into always-on automation across legacy systems, vendor portals, manual tools and tribal knowledge.

BackOps is an AI-native operating system for supply chain & logistics that transforms internal processes into always-on automation across legacy systems, vendor portals, manual tools and tribal knowledge.

Record how your team actually works.

Record how your team actually works.

Capture live workflows across systems, portals, email, and spreadsheets with the Workflow Recorder.

Any department can record and attach their own processes, building a shared library instead of siloed documentation.

Analyze what's hiding in your data.

Analyze what's hiding in your data.

Mine historical tickets to surface repeatable workflows your team runs daily but has never documented.

Analyze email threads to extract vendor coordination patterns, escalation chains, and resolution sequences.

Execute your workflows autonomously.

Execute your workflows autonomously.

Deploy agents that handle work from start to finish across parsing emails, pulling ERP data, filing claims, updating records.

Orchestrate across departments so CS, Ops, Finance, and Sales collaborate through shared processes instead of tickets and threads.

Stay in control at every step.

Stay in control at every step.

Define where BackOps acts autonomously and where it waits for human approval.

Configure escalation paths by dollar amount, customer tier, issue severity, or any condition your operations require.

USE CASES & INDUSTRIES

One platform, Built for every workflow

One platform, Built for every workflow

SERVICES

Shift from labor-driven execution to automated workflows

Shift from labor-driven execution to automated workflows

Move from people-heavy processes to automated workflows that run continuously, reducing delays, errors, and operational overhead.

Move from people-heavy processes to automated workflows that run continuously, reducing delays, errors, and operational overhead.

0%

Less manual coordination

0%

Less manual coordination

0

Hours saved annually

0

Hours saved annually

0M+

Revenue saved annually

0M+

Revenue saved annually

0x

Throughput without hiring

0x

Throughput without hiring

Meet your new operations layer

See how BackOps becomes the system that executes your operations end-to-end across teams and systems.

Schedule a demo

Meet your new operations layer

See how BackOps becomes the system that executes your operations end-to-end across teams and systems.

Schedule a demo

Meet your new operations layer

See how BackOps becomes the system that executes your operations end-to-end across teams and systems.

Schedule a demo

Meet your new operations layer

See how BackOps becomes the system that executes your operations end-to-end across teams and systems.

Schedule a demo

BACKOPS AI

About

Careers

Contact

Security

Integrations

Blog

Partners

Case Studies

Help Center

PLATFORM

Relay

CAPABILITIES

SOP Ingestion

OCR & & Document Intelligence

Workflow Orchestration

Browser Automation

Approvals & Guardrails

Ops intelligence & Reporting

USE CASES

Order Management

Claims & Disputes

Shipping & Logistics

Finance & Billing

Data & Document Processing

Customer Service

BY INDUSTRY

Logistics

Manufacturing

Industrials

Grocers

3PL & 4PL

BACKOPS AI

About

Careers

Contact

Security

Integrations

Blog

Partners

Case Studies

Help Center

PLATFORM

Relay

CAPABILITIES

SOP Ingestion

OCR & & Document Intelligence

Workflow Orchestration

Browser Automation

Approvals & Guardrails

Ops intelligence & Reporting

USE CASES

Order Management

Claims & Disputes

Shipping & Logistics

Finance & Billing

Data & Document Processing

Customer Service

BY INDUSTRY

Logistics

Manufacturing

Industrials

Grocers

3PL & 4PL

BACKOPS AI

About

Careers

Contact

Security

Integrations

Blog

Partners

Case Studies

Help Center

PLATFORM

Relay

CAPABILITIES

SOP Ingestion

OCR & & Document Intelligence

Workflow Orchestration

Browser Automation

Approvals & Guardrails

Ops intelligence & Reporting

USE CASES

Order Management

Claims & Disputes

Shipping & Logistics

Finance & Billing

Data & Document Processing

Customer Service

BY INDUSTRY

Logistics

Manufacturing

Industrials

Grocers

3PL & 4PL

BACKOPS AI

About

Careers

Contact

Security

Integrations

Blog

Partners

Case Studies

Help Center

PLATFORM

Relay

CAPABILITIES

SOP Ingestion

OCR & & Document Intelligence

Workflow Orchestration

Browser Automation

Approvals & Guardrails

Ops intelligence & Reporting

USE CASES

Order Management

Claims & Disputes

Shipping & Logistics

Finance & Billing

Data & Document Processing

Customer Service

BY INDUSTRY

Logistics

Manufacturing

Industrials

Grocers

3PL & 4PL